Our Core Services
Elderly & Frail Care
Hospice & Palliative Care
Children with Disabilities
Adults with Physical and Intellectual Disabilities
Service Options Provided
- Home-based caregiving services
- Institutional caregiver staffing (clinics, hospices, NGOs, care homes)
- Live-in, shift-based, and relief caregiving
- Post-hospital discharge care support
- Short-term and long-term care programs
Strategic Care Support
Rapha ArmiCare positions itself as a care operations and support partner, not merely a caregiver supplier.
Our services support healthcare professionals and institutions by:
- Aligning caregiver duties with clinical instructions and care plans
- Supporting treatment and recovery through non-clinical care assistance
- Providing structured feedback to clinics, doctors, and care teams
- Ensuring continuity of care, risk identification, and escalation
Care Records, Reporting & Client History Management
Rapha ArmiCare maintains a professional documentation and reporting system that supports informed clinical decision-making, institutional oversight, and family communication.
Daily Care Records
Documented daily by caregivers and reviewed by supervisors:
- Care activities performed
- Nutrition and mobility assistance
- Behavioural, emotional, and physical observations
- Medication support notes (non-clinical assistance only)
- Incidents, risks, or concerns requiring attention
Weekly Care Reports
Prepared for review and coordination:
- Summary of care delivered
- Progress against the approved care plan
- Observed changes in condition or behaviour
- Caregiver and family feedback
- Recommendations for review or escalation
Monthly Care Reports
Comprehensive care summaries that include:
- Consolidated client care history
- Trends and care observations over time
- Incident and escalation summaries
- Recommendations for clinical, social, or care plan review
- Support for multidisciplinary care coordination
Report Sharing
Reports are shared (with proper consent) with:
- Treating doctors and clinics
- Hospices and care institutions
- Families and legal guardians
- Social workers and care coordinators
Our Caregivers
All caregivers deployed by Rapha ArmiCare:
- Are trained in caregiving fundamentals and specialised care areas
- Are screened, vetted, and hold valid police clearance
- Are oriented in ethics, dignity, confidentiality, and professional conduct
- Operate under supervision, reporting, and escalation protocols
- Have experience working with vulnerable populations
Quality Assurance & Compliance
Rapha ArmiCare operates in accordance with:
- South African labour legislation
- Department of Social Development guidelines
- Health and safety regulations
- Ethical caregiving and confidentiality standards
- Client information and data protection principles
Quality is maintained through:
- Ongoing supervision and performance reviews
- Incident reporting and corrective action processes
- Continuous caregiver training and development
Why Partner With Rapha Armicare
- Structured, professional, and accountable care operations
- Reliable caregiver staffing with continuity planning
- Professional reporting aligned to clinic and institutional needs
- Clear communication and escalation pathways
- Strategic support that complements medical and social care teams
Partnership & Stakeholder Engagement
We collaborate with:
- Clinics and medical practitioners
- Hospices and palliative care organisations
- Elderly and disability care institutions
- Social workers and hospital discharge planners
- Faith-based and community welfare organisations